SimPrice Privacy Policy

Effective date: September 27, 2026

SimPrice is developed by Sim Tasarım. This Privacy Policy explains what information SimPrice processes, why it is processed, and how merchants can contact us about privacy.

Information SimPrice processes

SimPrice processes only the information needed to provide its product measurement and pricing features. This can include:

• Store domain and Shopify store identifiers.
• App installation, authentication, and session information.
• Product and collection identifiers and titles.
• SimPrice unit-rate metafields assigned to products.
• Store currency and SimPrice configuration information.
• App subscription and entitlement status.
• Order identifiers, order numbers, dates, fulfillment status, totals, and line item details needed for the order workflow.
• Invoice PDFs uploaded by merchants, their file metadata, and tracking numbers saved as drafts.

Storefront calculations

When a customer uses the SimPrice calculator, product identifiers, width, height, and quantity are processed to calculate and verify the requested price. Width and height can also be passed to Shopify as cart line properties so the selected measurements remain associated with the cart item.

SimPrice does not separately extract or store customer profiles or contact fields from Shopify orders. Merchant-uploaded invoice PDFs may themselves contain customer information. For the order workflow, SimPrice stores those PDFs and tracking number drafts associated with Shopify order identifiers. Daily cleanup deletes current invoices 90 days after upload, replaced versions 90 days after replacement, and tracking drafts 90 days after their last update. Records linked to open customer data requests remain available until the request is completed. Merchants must download documents they need before expiry; SimPrice is not a long-term accounting archive.

How information is used

Information is processed only to:

• Authenticate merchants and operate the app.
• Manage product and collection unit rates.
• Calculate and verify measurement-based prices.
• Apply verified pricing in the cart.
• Provide bulk operations and undo functionality.
• Confirm active SimPrice subscription status.
• Display orders, associate merchant-uploaded invoices with orders, and save tracking numbers before shipment.
• Maintain security, reliability, and troubleshooting logs.

Sharing of information

We do not sell merchant or customer data. Information may be processed by Shopify and by infrastructure or service providers that are necessary to operate SimPrice. We may also disclose information when required by law.

Data retention and deletion

SimPrice retains app session and operational information only for as long as reasonably necessary to operate the service, maintain security, or comply with legal obligations.

SimPrice supports Shopify's mandatory privacy requests. When a valid customer deletion request identifies orders, associated invoice versions, tracking drafts, and related request records are deleted. When a valid shop deletion request is received, these order records and the shop's app sessions are deleted. Completed customer data requests are deleted 90 days after completion. Expired invoice and tracking records held for an open request are removed by the next daily cleanup after completion. Backup copies expire through the backup retention cycle; deletion from the live database does not immediately rewrite backups.

Security

Live PostgreSQL data is stored on a dedicated LUKS2 encrypted volume. Application database connections use certificate-verified TLS, and unencrypted network connections are rejected. Invoice PDF content is additionally encrypted with AES-256-GCM. We use reasonable technical and organizational safeguards to protect information processed by SimPrice. No internet-based service can guarantee absolute security.

Merchant choices

Merchants may uninstall SimPrice at any time. Privacy or data requests can be submitted using the contact information below.

Changes to this policy

We may update this Privacy Policy when SimPrice features, processing activities, or applicable requirements change. The effective date above will be updated when material changes are made.

Contact

Sim Tasarım
Email: info@simtasarim.com